When gambling at any online casino, you might experience some issues. If that happens you are entitled to make a complaint with official government regulatory bodies which issue licences or an independent regulatory bodies, such as AskGamblers.

If you are experiencing any issues with BetSofa regarding Payment, Bonuses, Software, Deposit, Accounts or other, you are welcome to file a complaint with the AskGamblers Casino Complaints Service ​.

Please, keep in mind: AskGamblers gives us 96 hours to consider the complaint if there are no additions from both sides.

Together we may improve our service constantly and transform troubles into win-win solutions. We wish you a great time at BetSofa.

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