Help

Deposit

  1. HOW DO I MAKE A DEPOSIT INTO MY ACCOUNT?

    Once you login to your account, click the deposit button, you can then select your preferred payment method and follow the on screen instruction to make a deposit.

  2. HOW LONG DOES IT TAKE FOR MY DEPOSIT TO BE CREDITED TO MY GAMING ACCOUNT?

    For all payment methods, except bank transfer, your deposit will be credited instantly. In the case of bank transfer this can take up to 7 days.

  3. WHICH DEPOSIT METHODS DO YOU HAVE AVAILABLE?

    Generally, you accept Credit and Debit Cards, different E-Wallets (including Cryptopay for Cryptocurrency deposits). Once logged in, please click the deposit button and you will see all of the payment methods available to you.

  4. WHICH CREDIT/DEBIT CARDS DO YOU ACCEPT?

    We accept all Visa, “Мир”, MasterCard/Maestro Credit and Debit cards as depositing methods, although there might be some restrictions for withdrawing funds to MasterCard and Maestro cards of certain banks in CIS countries.

  5. WILL I BE CHARGED ANY FEES WHEN DEPOSITING INTO MY BETSOFA ACCOUNT?

    No commission is charged when making a deposit to your Betsofa account.

  6. WHAT IS THE MINIMUM AMOUNT THAT I CAN DEPOSIT AT A TIME?

    The minimal deposit amount varies from one payment method to another. For Credit/Debit Cards and Cryptopay - 5 EUR/5 USD/500 RUB. For QIWI, YandexMoney E-Wallet - 2 EUR/2 USD/200 RUB, and for Skrill and Neteller 10 EUR/10 USD/1000 RUB.

  7. IS THERE A WAY FOR ME TO SET DAILY, WEEKLY AND MONTHLY DEPOSIT LIMITS?

    You are able to set Daily, Weekly or Monthly Deposit Limits. These can be set within your ‘My Account’ sub section ’Responsible Gaming-Deposit limit’. Limits can be amended at any time in the same section.

  8. HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?

    Please click “Deposit” in ‘My Account‘ and chose Bank transfers. Then follow the instructions on the screen.

  9. IS THERE A SINGLE DEPOSIT LIMIT WITH MY CREDIT CARD?

    The maximum amount you can deposit in one day using your bank card is € 5000.