Help

Financial

  1. CAN I USE MORE THAN ONE PAYMENT METHOD?

    Yes, it’s possible, but withdrawal request can be processed only to the same payment method that has been used to deposit funds last time.

  2. IN WHICH CURRENCY CAN I OPEN AN ACCOUNT?

    We accept Russian Rubles (RUB), American Dollars (USD) and Euro (EUR).

  3. WHICH CRYPTO-CURRENCY DO YOU ACCEPT?

    Using CryptoPay E-Wallet, you can deposit with Bitcoin (BTC), Ether (ETH), Ripple (XRP) or Litecoin (LTC).

  4. DO YOU ACCEPT DEPOSITS FROM MY COUNTRY?

    We may not be able to accept deposits from you, if you are playing from a restricted jurisdiction: Denmark, Italy, Iran, Democratic People's Republic of Korea, Spain, Romania, Sweden, United States of America, United Kingdom, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Dutch West Indies and Curacao. If you need some extra information - please contact Customer Support support@Betsofa.com .

  5. WHY DOES MY CARD DEPOSIT GET DECLINED OR REJECTED?

    This can happen for a number of reasons, for example, the most common of which is incorrect entry of card data upon deposit attempt. Additionally, your bank may decline a transaction themselves due to insufficient funds on your card. Also, some banks maintain a rule that does not allow you to make direct deposits to online gaming sites. Another reason may be that your transaction may have triggered our risk rule. Our support can be helpful in finding other reasons why the deposit did not succeed and provide a solution. You may want to contact your card provider to check, or try one of our many other deposit methods instead.

  6. CAN I USE MY CARD TO DEPOSIT INTO MY FRIEND’S ACCOUNT?

    As this is a direct breach of our Anti-Money Laundering policy, this is not allowed.

  7. I MISTAKENLY MADE A DEPOSIT WITH THE WRONG CARD. CAN I DO SOMETHING?

    Please contact Betsofa customer support support@Betsofa.com .

  8. WHAT IS AN IBAN, SWIFT CODE AND BIC?

    IBAN stands for International Bank Account Number. Which you can use when making or receiving international payments. It consists of a two-letter country code, followed by two check digits, and up to thirty-five alphanumeric characters. You can usually find your IBAN on your bank statement or directly from your bank. A swift code is a code that is unique to your branch of the bank (also known as a Bank Identifier Code or BIC). This code usually consists of either 8 or 11 alphanumeric characters. If you are in any doubt, please contact your branch to confirm the correct code.

  9. WHAT IS A CVV2/CVC2 CODE?

    CVV2/CVC2 stand for "Card Verification Value/Code". It is a code that is required as a security measure when making internet payments by credit card. The code consists of three digits and can be found on the back of your credit card.